LABVOLUTION 2019, 21 - 23 May
Visitor Services

Services at the Show

We provide the ideal infrastructure and a whole range of on-site services to make your visit to the Hannover fairgrounds as agreeable and successful as possible.

Gastronomic Services at the Exhibition Grounds

During the construction and dismantling periods:
"Cosmopolitan" restaurant (Convention Center tower)

During the show:
Hall 19/20: Restaurant "Five Continents"
Hall 19/20: SB-Restaurant "Bistro Hall 20"
"Cosmopolitan" restaurant (Convention Center tower)

If you have plans for receptions, business lunches, meetings, etc. for groups of 15 persons or more, we will be very pleased to make the necessary reservations for you. Just let us know in good time before the exhibition or trade show is due to start.

Further information:

Info Service at Exhibition Grounds

Visitor Information System (EBi)

You want to buy a catalogue of the running show or a WLAN internet access? Our experienced personnel in the exhibition halls and entrance areas will provide you with the service you need. You have hardware problems with your computer and need IT accessories, a stamp or a train ticket for your return trip? The WLAN support/internet lounge will provide the necessary assistance to render that possible.

What exactly we can do for you? You tell us!

Services for the Disabled

Facilities for the Disabled on the Exhibition Ground

During the fair, people with restricted mobility have free access to chauffeured vehicles for rides within the exhibition complex. To order this service, see your contacts below.

Please note that lavatories are only accessible in halls that are in operation for the restrictive show. Each hall has a visitor information (EBi), whose staff will be happy to assist you.

Services for Air Passengers with Physical Impairments

Passengers with handicaps or limited mobility can take advantage of a special all-inclusive flight package covering baggage transport, check-in formalities and wheelchair service right up to the plane. Each of these services can also be booked individually. To order this service, please contact our partner B.F.M. Incoming and Traveller Service GmbH .

WLAN Service

Deutsche Messe is providing free WLAN service at LABVOLUTION.

Visitors are entitled of free WLAN usage against registration of their ticket code number or barcode.

This service is available in every exhibition hall. All you need is a WLAN-compatible device and a standard browser. After connecting to the WLAN and requesting any URL, you will be forwarded to the Deutsche Messe web portal. Choose "Free Wifi" and log in with your ticket code/barcode. You can also access our on-site WLAN via numerous roaming partners.

Please note that WLAN performance may be affected by factors such as the number of users and potential interference (e.g. due to multi-storey stands, other wireless networks, parallel use of the same frequency, etc.). We advise exhibitors to use this as a one-off solution, in addition to a wired Internet hook-up with guaranteed bandwidth.

The WLAN is only for 3 hours for free.

If you are experiencing any problems, our WLAN Support team will be glad to assist you. Just call the hotline at +49 511 89-38992 or stop by our office (ask for the location at the EBi counter).

More informations


Contact us