FAQ for Partners & Sponsors
Below you will find answers to frequently asked questions about participating as a "partner and sponsor" via our smartLAB connects.
Your Participation as Partner or Sponsor
We are not another digital trade fair, but a digital conference event, in which your company can participate as a partner and sponsor.
Our participation packages, are designed in terms of advertising or content.
With our smartLAB connects, we offer you an opportunity to participate in knowledge transfer and network with the entire laboratory industry.
Please feel free to contact us if you have any questions. We look forward to getting into personal exchange with you.
Participation
The core of our digital event is our top-class conference program. The main topics are digitalization, sustainability and pandemic.
In addition, as a partner and sponsor (regardless of the participation package), you have the opportunity to present your company and your services via an individual company profile page on the talque event platform. This serves as a point of contact for every potential customer/participant of our event - in a sense, it is your business card. You can assign employees to your profile who can get in direct contact with potential customers or partners via various communication tools.
Your employees can also attend presentations and view other attendee and company profiles at the same time as participants in our event.
You are supported by an integrated matchmaking tool that suggests interesting contacts in a targeted manner.
As a partner (with the "Partner Package" or "start-up Package") you have the opportunity to actively participate in our conference program and to give a 20min. presentation about your product innovations. If you need additional airtime, you can add 40 minutes and thus have a total of 60 minutes to hold a workshop, for example.
No, because we are clearly not a digital trade show. Our focus is on conferences and thus on knowledge transfer. However, as a partner or sponsor, you can present your company textually via a company profile page. You can enter the content yourself in advance and complete it with images, documents for download and videos.
We work together with the event platform talque. For more information on talque and the data protection conditions, please visit www.talque.com .
You don't need any special knowledge or much experience.
You will be able to participate with little preparation time in "Easy Sponsoring" for example. If your company has a video, the "Conference Sponsoring" is also a good option with little time required. If you book the "Partner Package" or "start-up Package", you will only need additional time for the preparation of your presentation and for your airtime in which you give your product presentation.
We will actively accompany you and offer you our best possible support with instructions or in personal exchange.
This depends on which participation package you choose. As part of our "Partner Package" or the "Start-up Package", you have the opportunity to give a 20-minute product/company presentation. If you need more time, you can book additional airtime (over 40 minutes). For example for a workshop.
Yes, you will receive a lead list of participants who attended your presentation. It does not matter whether this took place live or pre-recorded.
Registration and Marketing
Here you will find our registration form and the conditions of participation in the download area. Simply fill it out and send it to us by email.
In principle, you can register as a partner or sponsor until shortly before the event. However, you can then only draw limited attention to your participation in advance. Likewise, visitors to our website smartLAB connects will see your participation very late. It may be that we can no longer implement all the services offered in terms of time.
We will provide you with a comprehensive communication package to promote your participation on your website and social media.
After the event, you will receive a lead list of all your generated contacts (file with DSGVO compliant leads) who visited your profile or were present during a presentation.
Direct lead list: The attendee has the option to click on a "Get more information" button on the company profile. The participant's contact information will be made available to the company contact. This gives you the opportunity to contact the interested parties after the download.
Session Leads: If you have given a presentation, you will receive a list of audience members after the event.
The event complies with the rules of the DSGVO. You can find more information about this under
Event Platform
We work together with the event platform talque. For more information on talque and the data protection conditions, please visit www.talque.com .
For desktop computers, please use the latest versions of the Google Chrome or Microsoft Edge browsers. Alternatively, you can also use Mozilla Firefox or Safari. Please use the current version in each case. Microsoft Internet Explorer is not supported. When using this browser, you must expect significant limitations in the display.
For more flexibility, talque also offers a mobile app for iOS and Android that allows you to conveniently participate in the live program, communicate with other participants and manage your personal appointments.
In the onboarding process, all partners and sponsors, speakers, journalists and participants (i.e. all users) create their personal profile and specify the matching criteria (search - offer) in order to benefit from matchmaking in the best possible way. The matchmaking tool supports all users during the event by suggesting the most interesting contacts out of all users.
Furthermore, you can assign your employees to the company profile as employees there at the same time. The matchmaking tool supports your employees by suggesting the most interesting contacts from all users.
All registered participants receive the invitation link for onboarding by e-mail 14 days before the event.
You can maintain your content in English and German. Users who set the language to English will then see your English posts. Other languages are not provided.
Yes, as a partner/sponsor you will be able to enter the platform outside the input forms for your company profile so that you can see it in context and adjust it if necessary.
No, they do not have to be available all the time. Chat messages can be accessed at any time by logging into the platform. As always, it is advisable to set aside time during the two days of the event to actively contact participants yourself via the platform and find possible new contacts. You can set your own times for being reached via the direct videocall.
In the run-up to the event, you will receive an e-mail from us with the link to maintain your company profile. This email will be sent to the contact person (admin) stored in the registration. The admin can share the link with other colleagues.
At the latest 14 days before the event, all participants receive the link to onboarding by e-mail. From this point on, the platform is available and you can create your personal profile, define matchmaking criteria, compile a personal watch list from the presentation program and already make appointments for the period of the event. Appointments can also be transferred to your Outlook calendar with one click.
No, participants do not need to download any software to use the platform. We recommend the latest browser version of Google Chrome, Microsoft Edge, Mozilla Firefox or Safari. Within company-specific networks, a specific firewall configuration may be advisable. You can find it here: talque.gitbook.io/public/troubleshooting/firewall-configuration
Matchmaking: When it comes to 1:1 video meetings that participants arrange among themselves, it is the platform-integrated tool Jitsi. Of course, you can also send each other a different video call link via chat and make a video call outside the platform.
Company profile: Direct Video Call. Here you can directly make a video call with the company.
Livestream: Provision of a streaming channel for a specific period of time, for which the customer is responsible for the content. The customer is responsible for the production of the content and provides a ready-made technical signal according to Deutsche Messe's specifications (streaming parameters). The customer is responsible for the timely dial-in and the transmitted video and audio signals. The exact time slots are coordinated with the event organizer as part of the program planning.
Pre-recorded: Full-HD 1920x1080 pixels and 25 frames per second (frames). Codec h.264.
If you store the speakers in your company profile as employees, they will also be visible as employees of your company.
When the platform opens on 24.08.2021, you will be able to participate in matchmaking, visit company profiles and contact other participants via chat, as well as arrange meetings for the event and maintain your own profile.
Is a specific person from the company profile always contacted or is the chat function generally addressed to the company so that every employee can respond?
The participant can contact any of your employees that you have stored in your company profile via chat. So initially the chat is always directed to one contact person. Even after the event, the chat messages remain in your profile.
Via the matchmaking tool, participants are suggested to you who, according to their profile information, most clearly match your requirements and with whom they should get in touch.
In addition, the complete list of all participants is available to your employees, and they are invited to network with any interlocutor of interest to them or to start communication directly via chat or video call. You can also arrange appointments for a video call.
The list of participants in your presentation also gives you an overview of who is also interested in the topics relevant to you and you can use this as an opportunity for a discussion. After the event, your employees will all receive a lead list of all contacts with whom you were in contact. These lead lists make it easier to follow up on the event.
The profiles of all registered participants can be viewed on the platform in good time before the digital event (14 days before the start of the event at the latest). Digital meetings with other participants and exhibitors can already be arranged at this time for the duration of the event.
However, please note that a virtual event, in particular, depends on the active communication of all participants! The active participation of your sales staff is therefore at least as important as a meaningful profile. Only by approaching potential customers or partners in a targeted and proactive manner will you achieve the desired success. Even more than at a real trade show booth, it is important that your sales team actively seeks contact with other participants in order to make the trade show experience successful for them - in a first step, they are supported by the integrated matchmaking tool.
As a user on the platform, you have the option of contacting all other participants. You can do this by contacting them via chat message, arranging a videocall appointment via the integrated appointment tool or the direct videocall.
As an employee of a partner/sponsor, you are visible as a contact person on the company profile page and can be contacted by interested parties.
You can also make appointments online before the event starts as soon as the platform goes LIVE (14 days before the event starts at the latest). Of course, you also have the option of pre-assigning the times at which you are available via the appointment scheduling tool.
Yes.
The platform will remain accessible to all participants after the event until 30.09.2021. During this time you will still have the possibility to view the company and participant profiles.
Please contact us
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